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Upsell for Webex Teams Free Trial Users

Role

Fei Huang / UX, visual design and strategy

Responsibility

Identify the problems by analyzing the user journey. Define design principles and propose design solutions based on consumer behaviour studies. Create wirframe and visual specs for leadership pitches.

Problems

With Webex we want to design a "land and expand" product. Something that teams and departments can download for free, use and enjoy to a particular point and then have "Carrots" that will encourage them to pay for more services and capabilities.

Unreleased project / details are confidential

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